Last modified May 1st, 2020
You may contact our Data Protection Officer at firstname.lastname@example.org.
The Information We Process
Information you provide: When a Subscriber registers for the Service, we require a first and last name and e-mail address. After the initial registration, the Subscriber’s are required to add additional (billing) information before activating the account.
Cookies: When you visit the Web site or use the Service, we use session “cookies” – a piece of information stored on your computer – to allow the Web site or Service to uniquely identify your browser while you are logged in and to enable Monkey Master Data to process your online transactions.
How We Process Personal Data
Monkey Master Data uses the personal data including your use of the Service to operate and make the Service available to you, for billing, identification and authentication, to contact you about your use of the Service, research purposes, and to generally improve the content, functionality, and security of the Web site and the Service. Monkey Master Data will also use the collected personal information to send you periodic newsletters to inform you about Monkey Master Data and our services.
We do not use automated decision-making, including profiling.
Information Related to Data Collected through the Service
The use of information collected through our Service shall be limited to the purpose of providing the service for which the client has engaged Monkey Master Data.
Monkey Master Data collects information under the direction of its clients. If your personal information changes, or if you no longer desire to use the Service, you may correct, update, delete or deactivate it by making the change within the Service or by reaching out to Monkey Master Data support via email@example.com. We will respond to your request within a reasonable timeframe.
Monkey Master Data (the data processor) has no direct relationship with the end users that are part of a Service Subscription plan. An end user who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct their request to the Subscriber (the data controller). The Subscriber can modify account information at any time within the Service’s Account settings or by contacting our Monkey Master Data support team. If the Subscriber requests that Monkey Master Data remove the data, we will respond to their request within a reasonable timeframe.
We will retain all required information and data for as long as the Subscription is active or as needed to provide you with services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Sharing Information With Third Parties
Monkey Master Data uses a third party intermediary to perform credit card processing when registering for the paid Subscription plans of the Service. This intermediary is not permitted to store, retain, or use your billing information except for the sole purpose of credit card processing on Monkey Master Data’s behalf.
Monkey Master Data may also transmit personal data to its third party vendors and hosting partners that provide the necessary hardware, software, networking, storage, and other technology and maintenance services required to operate and maintain the Web site and the Service. Transfers to subsequent third parties are covered by the provisions in this Policy regarding notice and choice and the service agreements with our Clients. This may require that your personal data be transferred from your current location to the offices and servers of Monkey Master Data and these authorized third parties.
Sharing Your Information
Except as described in this Policy, Monkey Master Data will not give, sell, rent, share or loan any personal information to any third party other than as outlined in this Policy.
Legal reasons: We may disclose personal data to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. We may also share such information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Business Transitions: If Monkey Master Data is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal data.
Statistical analysis: Monkey Master Data may provide summary or group statistics about our customers, sales, traffic patterns, and related Web site information to reputable third-party vendors, but these statistics will include no personal data.
Testimonials: We post customer testimonials on our Web site which may contain personal data. We obtain a customer’s consent via email prior to posting the testimonial to post that customer’s name along with their testimonial. A customer may always withdraw such consent at firstname.lastname@example.org, without affecting the lawfulness of the processing based on consent before its withdrawal.
Surveys: From time-to-time we may provide you the opportunity to participate in surveys and contests. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information, such as email or phone number. We use this information to improve our Service and to send our customers updates on how we are improving the Service based on their feedback.
Protecting Your Information
Monkey Master Data maintains reasonable security measures to protect your information from loss, destruction, misuse, unauthorized access or disclosure. These technologies help ensure that your data is safe, secure, and only available to you and to those you provided authorized access. When you enter sensitive information (such as your login information) on our Web site or connect to our Service, we encrypt the transmission of that information using Transport Layer Security (TLS). If you have any questions about security on our Web site, you may contact us at email@example.com.
We use session “cookies” to allow the Web site or Service to uniquely identify your browser while you are logged in and to enable Monkey Master Data to process your online transactions. We do not link the information we store in cookies to personal data you submit while using the Web site other than the email address you provided. Session cookies also help us verify your identity and are required in order to use the Service. Monkey Master Data uses persistent cookies, that only Monkey Master Data can read and use, to identify you as a valid user of a Monkey Master Data Subscription plan and make it easier for you to log in to the Service. Analytical cookies and similar technologies are also used to allow Monkey Master Data to recognize how visitors move around the Web site and the Service when they’re using it. We use this information, to analyze trends, to troubleshoot the Web site and Service, to track end users’ movements while on the site and to gather demographic information about our user base as a whole. This helps us improve the overall user experience.
You may set your browser to block all cookies, including cookies associated with our Service. Users who disable their browsers’ ability to accept cookies will be able to browse our Web site, but will not be able to access or take advantage of the Service.
You can also opt out of our newsletters and surveys and you may follow the unsubscribe/opt out instructions contained in each of those communications.
If you would like to exercise any of your rights, or receive more information about them, please contact us via the contact details set forth in the “Contact Us” section of this Policy. We promptly respond to all requests from individuals seeking to exercise their rights described below and pursuant to applicable data protection laws.
If you are unsatisfied with the way we treat your personal data, you may reach out to us at all times to discuss the issue.
Notification of Changes to This Policy
If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change becoming effective.
If you have any questions regarding this Policy you may contact us at firstname.lastname@example.org or via postal mail at:
Monkey Consultancy B.V.